There are specific terms used within our service.
List of Terms
Unit for each subdomain that manages the user and the incident.
The part after @ on user's registered email address.
Person who can sign in and use Reactio.
A group of users divided according to their task and job within an organization (Freely moved around depending on the structure of the organization)
. Example of Groups
- Divisions: the First Marketing Division, the Second Marketing Division, Development, Planning, Distribution
- Roles:Infrastructure Team, App Team, Support Team
- Services: xx Website Management, xx Game Administration, xx System Management
Linking related users in each project
Range of operation permitted in a project
User that is not assigned to a project but has been assigned to deal the incident
RESTful API for creating and obtaining the resource of the Reactio's function such as "Incident", "Simultaneous Notification", and "Timeline Messages" using external tool and original program
Feature regarding the resources of several of Reactio's features ("Incident", "Timeline Topic", "Timeline Messages" "Simultaneous Notification"), that allows for the actions executed via PC browser screens, mobile browser screens and API requests to be sent to external URLs.
Issue needs to be solved in target project
User's messages or a list of notices from the system for each incident
Words registered to the timeline
System that groups details in the timeline to make referencing easier
Classifying condition of the incident
Someone who leads the incident to a solution
Feature that notifies multiple people simultaneously of Incident occurrence/condition to Project Contacts and/or Guests via designated methods.
Web service that provides number of API for notification